Patient & Family Support

Our MSWs may assist with:

  • Emotional and psychosocial support
  • Adjustment to illness or changes in health
  • Family and caregiver support
  • Identifying patient and family needs
  • Assistance with care planning
  • Support with difficult healthcare decisions
  • Advocacy for patient needs and preferences
Pacific Point Home Health

Community Resources & Support

MSWs may help patients and families identify and access appropriate resources, including:

  • Community-based services
  • Transportation resources
  • Food and nutrition resources
  • Housing and utility resources
  • In-home support services
  • Financial assistance programs
  • Government and community programs
  • Other local resources based on individual needs
Communication & Safety at Home

 Financial & Insurance Resource Guidance

Our MSWs may provide guidance and referrals related to:

  • Medicare and Medicaid resources
  • Insurance-related concerns
  • Prescription assistance programs
  • Financial assistance resources
  • Benefits and eligibility programs
  • Other available community resources
Friendly Insurance Consultation at Home

Caregiver Support & Education

MSWs may assist families and caregivers with:

  • Understanding available resources
  • Caregiver support and coping strategies
  • Identifying additional support needs
  • Planning for changes in the patient’s care needs
  • Connecting caregivers with appropriate community services
Caring Nurse Guiding Senior with Tablet

Care Planning & Coordination

Our Medical Social Workers collaborate with the healthcare team to:

  • Identify psychosocial barriers to care
  • Support the patient’s individualized goals
  • Connect patients with appropriate resources
  • Coordinate with community agencies when appropriate
  • Participate in care planning
  • Communicate relevant concerns to the healthcare team
  • Support safe transition and continued care at home
Collaborative Care Team Meeting

Support During Life Changes

MSW services may be helpful for patients and families experiencing:

  • A new diagnosis or change in health
  • Loss of independence
  • Significant changes in functional ability
  • Family or caregiver challenges
  • Social isolation
  • Difficulty accessing needed services
  • Major transitions in care
Supportive Physical Therapy Session

Helping Patients Stay Safe at Home

Our Medical Social Workers focus on helping patients and families identify practical solutions, access appropriate resources, and address psychosocial barriers that may affect the patient’s ability to remain safely at home.

Individualized Care: Medical Social Work services are provided based on medical necessity, physician or allowed-practitioner orders, the patient’s individualized plan of care, and the specific needs of each patient and family.

Our MSWs work as part of the Home Health Team alongside patients, families, caregivers, physicians, nurses, therapists, and other healthcare professionals to support coordinated, patient-centered care at home.

Personalized Care at Home
GOOD
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Based on 11 reviews
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crystal payer profile picture
crystal payer
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My friend’s mom had services by Pacific point hospice. The representative who assisted us was exceptional and very knowledgeable. You could tell that they really care and treat you like family. I would recommend Pacific point hospice to anybody looking to best care.
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ELI RAMOS
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Muy contentos con los servicios de Pacific Point en especial para Dulce que se distingue por su excelente trato y cuidado. Joahua con el seguimiento y estar al pendiente de las necesidades. Muchas gracias !!
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Francis Disimone profile picture
Francis Disimone
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We were extremely pleased with Emilio & Pacific Pt Health Care services. He was reliable, professional, personable & a pleasure to work with! Would highly recommend his services & look forward to working with him again in the future if the need arises. Thanks so much, Emilio!
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Pattie Bye profile picture
Pattie Bye
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I want to give a special thanks to both Edrin, Laura and Edith, although everyone was great. Such a difficult time loosing my Mom. They supported us all the way. It takes a special kind of person to do what you all do.
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Andrea profile picture
Andrea
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During the most difficult time in my life the people from pacific point were amazing! I have no words to describe the love and care our family received and everyone went above and beyond. A special thank you to Laura who helped us get through this sad time. Our family is truly grateful 🙏🏻❤️
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Karen Purdie profile picture
Karen Purdie
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Terrible start to finish after 5 days of promises and no services I wouldn't recommend them to anyone seeking an organized professional home health agency lastly the director is a very unpleasant person in My opinion
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J D profile picture
J D
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If I could give a 0-stars rating I would. Lots of promises, no delivery, no care in the world that your loved one isn’t getting the services that Medicare is paying Pacific Point to provide. They don’t have enough employees to deliver. Would advise to go elsewhere.
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Cece D profile picture
Cece D
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I was fortunate enough to have chosen Pacific Point hospice care for my mother. The care I received was above and beyond anything I thought possible. The in home health Care from Edith, the clergy, Edwin, Jenny the Social Worker, and Shawn, my case manager. Shawn was my nurse as well, he was with me every step of the way and was more than I could have hoped for. His professionalism, compassion, experience, and strength kept me calm. His ability and concern was touching, surprising and comforting to me and my family. His calming control made the journey for my mom and myself a beautiful experience. I can honestly say I love him for what he did. When my mom passed he was there helping, making calls and taking the pressure away from me. He is a gift, really. He honors the company he works for.

Providing Compassionate, Top-Quality Care

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